Returns and refundsdraft: text
We want you to feel confident with your purchase.
Right of withdrawal
You have 14 days from receiving your order to withdraw from your purchase in accordance with distance selling regulations.
Return conditions
- The item must be unused, in original condition and in its original packaging
- Returns are not accepted for custom made or personalised jewellery
How to make a return
- Contact us within 14 days
- Send the return to the address provided to you by email
- The customer pays the return shipping
- Use tracked shipping, we are not responsible for lost returns
Refunds and claims
- Refunds are processed within 14 days of an approved return
- The refund is issued to the same payment method as the original purchase
- In case of damage or defects, contact us immediately with your order number and photos